Help centre
What you pay
The trial fee, the deposit, and what happens to both.
- What is the trial feeThe trial fee is what you pay to take an item on trial.
- What is the depositThe deposit is 10% of the retail price of the item.
- What do I pay at checkoutTwo things: the trial fee, and the refundable deposit.
- What happens to the fee and deposit if I keep the itemBoth of them come off the price.
- What happens to the fee and deposit if I return itThe deposit is refunded to you once the item has been received and checked.
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