Cookie policy

Small files a website stores on your device. Some are needed for the site to function at all — keeping you signed in, remembering what is in your basket. Others watch how the site is used so it can be improved.

Under the Privacy and Electronic Communications Regulations we may only set the second kind with your consent, which is why you were asked when you arrived.

These are always on. Without them the site does not work, so there is no meaningful choice to offer.

tc_session

Keeps you signed in as you move between pages. Lasts 7 days.

tc_refresh

Renews your sign-in so you are not signed out while you use the site. Lasts 7 days.

tc_basket

Remembers what you have added before you check out. Lasts 30 days.

tc_quote

Links your basket to the checkout while you pay. Lasts 1 day.

tc_consent

Records the cookie choices you made, so we do not ask again on every page. Lasts 12 months.

AUTH_CUSTOMER

Set by the checkout. Keeps you signed in while you book your trial. Lasts 30 minutes.

QUOTE

Set by the checkout. Links the checkout to the trial you are booking. Lasts 30 minutes.

cookiesConsent

Set by the checkout’s rental summary page. Records the cookie choice made there. Lasts 12 months.

Set only if you allow them. They tell us which pages are used and where people give up, which is how the site gets less annoying over time. They do not identify you by name.

_ga

Google Analytics. Distinguishes one visitor from another so we can count visits. Lasts 2 years.

_ga_72JEQ68F5T

Google Analytics. Keeps track of the current visit. Lasts 2 years.

tc_attr

Records how you arrived at the site, first and most recently, such as from a partner’s link or an email, so an order can be credited to the right place. Lasts 90 days.

tc_ga_items

Remembers the brand and seller of items you start a trial on, for the checkout to report. Lasts 30 days.

Some services on our site set their own cookies, including Acquired, which processes card payments at checkout, and Trustpilot, which shows our reviews. These cookies are controlled by those providers under their own cookie policies.

We do not currently set advertising cookies, and nothing on this site shares your browsing with an ad network.

If that changes, this page will list them and you will be asked before any are set.

You can change your mind at any time from the cookie settings link in the footer. Withdrawing consent is as easy as giving it.

You can also block or delete cookies in your browser settings. If you block the strictly necessary ones, signing in and checking out will stop working.

More on how we handle data generally is in the privacy policy, or email privacy@trialcove.com.