Terms of use

These cover the website itself. Trials and purchases each have their own terms, linked below.

Last updated 27 August 2026

On this page

Which terms apply

Using this website
This page.
Having an item on trial
Trial terms — the fee, the deposit, the condition it comes back in.
Buying an item
Terms of sale — price, title, guarantees and your statutory rights.
Your personal data
Privacy policy and cookie policy.

Using the site

The site is operated by Renticy Limited, trading as trialcove.com, company number 15587682, registered at Stafford Education & Enterprise Park, Weston Road, Stafford, ST18 0BF, United Kingdom.

By using it, you agree not to:

  • Use it unlawfully, or to attempt to gain access to parts of it you have no right to.
  • Scrape, copy or republish substantial parts of it for commercial use.
  • Interfere with how it works, or introduce anything malicious.
  • Impersonate someone else, or use another person’s account.

Your account

Keep your sign-in details to yourself and tell us if you think someone else has them. You are responsible for what happens under your account, unless it was our fault.

We may suspend an account where there is good reason — fraud, repeated non-return of items, or abuse of our staff. We will tell you why, and you can appeal.

Our content

The text, design, logo and photography on this site belong to us or to the sellers who list here, and are protected by copyright and trade mark law. You may look at them and print pages for your own use. You may not reuse them commercially without permission.

Product photography shows the model rather than the individual item, and may include manufacturers’ own images used with permission.

Accuracy

We try hard to describe items accurately, particularly grades and condition, because the whole model depends on that trust. Even so, occasional errors in price or description happen.

Where an obvious pricing error occurs, we are not obliged to supply at the wrong price. We will tell you before taking payment and you can decide whether to go ahead at the correct price.

Availability

We do not guarantee the site will always be available or uninterrupted. We may suspend or withdraw parts of it for maintenance, and will give notice where we reasonably can.

Changes

We may update these terms. The version that applies to a trial or a purchase is the one in force when you entered into it, and we will not change the terms of a trial that has already started.

Law

Governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.