Help centre
Returning your item
Sending it back, and getting your deposit returned.
- How do I return my itemSending an item back is the ordinary end of a trial, and nothing is held against you for it.
- When do I need to return it byYour trial runs for four weeks from confirmed delivery. If you are not keeping the item, it goes back at the end of that.
- When do I get my deposit backYour deposit is refunded once the item has been received and checked.
- The item is damaged, what happensContact us with your order reference, and we will pass it on.
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